Blacksburg, VA, March 6, 2015: Through the past week the members of Pass It On! Inc have been conducting interviews to gather user feedback to help improve their product. With five diverse interviews having been conducted, the group feels that it has gathered information to help design Pass It On!
For interviewing each member of Pass It On! was asked to find an ideal candidate, someone who they thought fit the system best, and to ask them to perform tasks from some sites the team discovered during the Competitive Analysis. When performing these tasks the interviewees were asked feedback questions related to their experience using all of these sites.
Results were primarily focused on user experience. Some of the most common complaints were that the layouts of two of the sites they used were very poor and detracted from the experience. Another common feedback was that one of the sites was limited in location and if you were out of their service area then the site was unusable. Analyzing these results and feedback will help the team sort their ideas and will help to improve the design of Pass It On!
Starting soon the team plans to move onto prototyping, keeping in mind the feedback they have gathered over the past week. The team is excited to be able to move some of their ideas for the site from paper into actual mockups. If you or anyone you know are interested in providing feedback in the coming weeks of these prototypes, email Alex!
Some Quotes from the team:
“The contextual inquiry went well this week, I’m really excited to start on the prototypes next week!” -Joshua White
“I’m very excited to begin work on prototyping. I have some great ideas and I think it will be fun to finally visualize our system. The feedback from the contextual inquiry will be very helpful when coming up with our designs.” -Matthew Chittum
