Social Computing and Computer-supported Cooperative Work

The idea the authors discuss is of GroupLens; An open architecture for distributed ratings. The architecture specified the format of ratings, the propagations of the ratings and the interfaces for delivering predictions and ratings between news clients and rating servers. GroupLens is presented as a system for collaborative filtering of news online, to help people…

GroupLens is an open source structure for collaborative filtering of netnews. It is similar to Netflix ratings, Amazon reviews, and Rotten Tomato. This paper studies the group benefits of shared rating system and other filtering techniques, for example, the ability to put certain topics or authors on a kill file. Results show that a 5…

Resnick, Paul, et al. “GroupLens: an open architecture for collaborative filtering of netnews.” Proceedings of the 1994 ACM conference on Computer supported cooperative work. ACM, 1994. Summary: This 1994 paper discusses the architecture, “ongoing experimentation”, and social implications of GroupLens, a distributed system using collaborative filtering for gathering, disseminating, and using ratings from some users…

Imagine being someone who had developed a meeting scheduler when this bomb dropped⁠—ouch! Half the paper is spent on how futile it is to make a meeting scheduler (“the most widely available and the least useful groupware application”). At the time this article was written by Jonathan Grudin, you had single-user applications and you had…

Groupware and Social Dynamics analyzed past successes and failures of social technology. The authors generalized that software made for groups did not focus enough on what makes groupware effective, but instead focused on technical designs. They advocated for more attention on workplace, group needs, and user demands. The eight problem areas of groupware were disparity…

The article outlined the early origins of groupware and specifically described eight problem areas, suggests solutions to these problems and examines groupware successes such as email. The eight problem areas examined were; the disparity between who does the work and who gets the benefit, critical mass and prisoner’s dilemma problems, social, political and motivational factor,…

Grudin, Jonathan. “Groupware and social dynamics: Eight challenges for developers.” Readings in Human–Computer Interaction. Morgan Kaufmann, 1995. 762-774. Summary: This paper focuses on discussing the origins of groupware and the eight specific problems tied to it: disparity in the work and benefits, critical mass and prisoner dilemma problems, disruption of social processes, exception handling, unobtrusive accessibility,…

Summary: The paper published in 1994 by Jonathan Grudin, Talks about the advent of groupware in the society. It talks about a time when the groupware wasn’t a norm and the challenges developers face while developing groupware. The acceptance of groupware so low that, success of groupware was unheard of. The paper came out with…

Grudin, Jonathan. “Groupware and social dynamics: Eight challenges for developers.” Readings in Human–Computer Interaction. Morgan Kaufmann, 1995. 762-774. The authors discuss groupware and social dynamics for organisations and individual point of views that often portrayed individual experiences rarely being problematic while groupware experiences are often problematic. Through these experiences, it can be seen that there are…

Grudin, Jonathan. “Groupware and social dynamics: Eight challenges for developers.” Readings in Human–Computer Interaction. Morgan Kaufmann, 1995. 762-774. Summary: This paper details an in depth understanding of groupware and social dynamics for organizational and individual perspectives that often portrayed individual experiences rarely being problematic where groupware experiences are often problematic. Through these perspectives, eight challenges…